BECOMING A PATIENT
New patients looking to schedule an appointment can call 716-635-5010 and press 1 to be routed to our intake line for psychiatry and counseling. If your call is not answered then please be sure to leave a message. All calls will be returned in the order they are received.
Due to high call volumes, it may take up to one week to return calls for new intake appointments.
Intake appointments are in-person only. We do offer telemedicine services for follow-up appointments.
INSURANCE
Psychiatry
• Highmark / BCBS
• Independent Health
• Univera
• Medicare
• Private Pay
Counseling
• Highmark / BCBS
• Independent Health
• Private Pay
We do not accept Medicaid, Carelon Health, Independent Health Essential plans, Empire Plan, United Healthcare, Aetna, Cigna, Fidelis, Kalos, MVP, MagnaCare, Meritan Health, Molina, AARP primary, and Aetna.
Co-pays are to be paid at the time of your appointment. Co-pays for mental health coverage do vary from one carrier to another, review the back of your insurance card and contact your carrier for questions regarding payment or authorizations.
Opt-in for SMS text notification appointment reminders
By opting-in, you agree to receive SMS notification appointment reminders for WNY Psychiatry & Counseling Associates. This will align with your individual frequency of appointments. There is no service fee for SMS notifications but you are responsible for any and all charges imposed by your communications service provider. Consult your mobile service carrier's pricing plan to determine the charges for sending and receiving text messages. Reply 'STOP' to end and 'HELP' for help. You may also withdraw your consent seek any additional help regarding this service by calling us at 716-636-5010. See our Privacy Policy.
Please also enroll in SMS notification appointment reminders in your Luminello patient portal.